Property Description

An established 52 room oceanfront family operated motel established in the 60's. Property located in a competitive market on the Atlantic in Southeast US.

The Challenge

The property had established a solid business over the past decades built on repeat clients that return each year, and from walk-in traffic during the summer high season.

Even though the property continued to provide a good product and service, the recent years sales revenues were dropping. It was becoming clear that the properties long standing business model- based on repeat clients and walk-in traffic- was proving to be an unsustainable against the rapidly changing hotel business environment.

As travelers behavior changed to the using of various online based methods to search, review and book their travel and vacations, the motel was no longer competitive in their market.
With the many new tools and options offered in the industry, trying to understand what was the right mix of products for their specific needs was overwhelming.

The Goal

  1. Access to the expertise that could advice on the correct tools and level of service that fit the  properties specific needs
  2. Bring the motel to a highly competitive position within the ‘modern day’ hotel business environment 
  3. Implement and administrate the needed tools, services and marketing
  4. Reach and sustain higher revenue levels 

 
The Solution

Alliance Hospitality Solutions established a tailored action plan based on the hotels unique situation that would bring the motel from an outdated marketing and operating model to a highly competitive motel within their specific market.

After developing a new competitive web presence, Alliance customized and administrated a comprehensive program that managed the properties online presence, online distribution and online marketing needs. 

This included 

  • Search Engine Optimization strategy 
  • Establish a marketing  framework for supporting online & offline marketing
  • Management of a comprehensive marketing program
  • Setup and aligned online Travel Partnerships & Global Distribution System
  • Managed the properties online distribution channels (GDS & OTA relationships) 
    • Rates
    • Allocations
    • Promotions & specials
    • Continues review and strategy adjustments 

The Results

Increased sales revenue by 35%  YTD during the first 11 months

Initial 12 month production snap shot

September 2013

October 2013

November 2013

December 2013

January 2014

February 2014

March 2014

April 2014

May 2014

June 2014

July 2014

August 2014

-3.6% 18.4% 108.3% 88.0% 110.4% 170.9% 40.9% 62.8% 65.4% 12.17% 28.13% 30.47%